Patient Oriented Services

At COREX Logistics, our goal is to provide patients directly with an early access to potentially life-improving or-saving treatments. We work with healthcare providers and Clinical Trial Organizations to source and procure medicines which might otherwise be inaccessible to seriously ill patients, be they orphan drugs, or perhaps medicines as-yet unregulated in the home country of the patient, but approved elsewhere, and we then deliver those named patient drugs direct to the patient or their healthcare provider.

Our services include import approvals, customs clearance, receipt and verification, temporary special storage services and courier delivery.

Not only that, but we then provide a handhold throughout the treatment process, making the experience of the patient and their families easier. This patient-centric approach has proven benefits for both patients and CTO’s, affecting outcomes and changing lives.

COREX PATIENT SERVICES

PATIENT TRANSFER

A lack of transport to avail of treatment at a healthcare facility or clinical trial site can exacerbate the stress a patient already feels. We will directly transport or arrange taxi transfers to and from treatment sessions or use specialized transport to convey and escort them and also provide travel-related support (such as rail or air) where required.

DIRECT TO/FROM PATIENT

When a patient is unable to attend a separate location for treatment, COREX will bring the treatment to them with direct delivery of medicines and then collect and return unused or unwanted materials

PSYCHOLOGICAL SUPPORT

Physical illness takes its toll on mental health. Worry, anxiety, fear, depression all go hand in hand with a diagnosis of serious illness, all problems in themselves which can hamper physical recovery. Seeing a need for emotional assistance in patients, we provide access to psychological support during their treatment to help them cope with a difficult time and to benefit from the positive impact of managing their mental health.

MEAL DELIVERY

At a time of stress and upheaval, even the simplest things can feel impossible to manage. To help lighten a patient’s burden we provide meal delivery and food vouchers to ensure our patients can take care of their most basic needs without additional stress.

HOME NURSING IN CLINICAL TRIALS

Where medical procedures related to the trial can be conducted from the patient’s home, COREX can facilitate a home nursing service. We will also collect biological specimens from the patient and transport them to the lab.

FINANCIAL SUPPORT

A period of treatment can create huge financial pressures and worries. With this in mind, COREX can facilitate payments to both the investigation team and study subjects.

EXTRA SERVICES

Sometimes the smallest things can make the biggest change. We offer practical services like a medication adherence programme and the provision of additional material (e.g., diaries).